Shipping:

At this time we are only shipping to all United States territories and the Armed Forces, Canada, and the European Union Countries.

If you are in a country outside the US and experience problems using your credit card, we suggest Paypal (no signup required) or Google Checkout as an alternative.

International customers are responsible for any customs fees, taxes/duties, and/or VAT on their order.

Any partial backorders for an International customer will be cancelled and refunded due to the high cost to ship a backorder Internationally later.

We don't set our merchandise prices extremely low then make up for it by overcharging you on shipping like some of our competitors do, all of our shipping rates are quoted live from the shipping carriers we deal with so you're paying the actual cost to ship your package to you.

We offer a shipping cost estimate which can be seen in your cart.  Once you have an item in your cart, change the default zip to your own and click on "Update Totals" to get an estimate of "Best Way" shipping.  This shipping estimate is the cheapest price to ship to you and is usually USPS Parcel Post.  You will have the chance during checkout to change the shipping carrier and the method of shipping to find the best rate for your area.  Don't forget if you add more items to your cart to click on "Update Totals" again to see the current shipping estimate as the shipping may change due to increased weight.

Purchase additional shipping insurance here if you choose.
All of our items ship with up to $100 insurance added as a .75 additional charge to protect both parties from loss or damage.  If your order exceeds $100 and you wish to purchase additional insurance, after you've finished adding items to your cart and know what your total is, go to the "Shipping Insurance" drop box item and choose the amount of insurance needed to cover the merchandise in your cart. We personally deliver each package to the Post Office and watch as it's scanned in for delivery confirmation.  If you do not purchase additional insurance and your order is over $100 and is lost, stolen, or damaged after we deliver it to the post office, you will only be covered for the base $100.  Shipping insurance protects your investment and your peace-of-mind for a very minimal cost.

Shipments are normally sent by USPS Mail but UPS is available for the heavier items.  Pickup is also available for local customers.

Free Shipping Offer:

We offer free standard shipping by our choice of carrier to the continental USA for orders over $150.00 in merchandise.  This discount will be taken automatically once your order reaches $150 if you are in an delivery area that qualifies.

Important: If you return the majority of your order for refund and you have received free shipping, we will deduct the amount the shipment of the weight of the returned items cost us from your refund.

Important delivery information:

Liquid Blue, Skulbone, giftware, and all cards are in stock and ready to ship.

Mountain items: With over 2,500 choices in shirts and sizes for The Mountain clothing, "direct from the manufacturer" orders are usually necessary.  Unfortunately, as a small business we cannot possibly keep every item in stock The Mountain offers.  We pay extra for expedited shipping from Mountain and, unlike many web vendors, we place orders with them twice a week.  Our shipments are typically received by us, processed, and sent out to our customers in 3-10 business days.

Occasionally designs are temporarily out-of-print and will be back-ordered. If this occurs you will be notified and given the option of waiting for the shirt to become available again or refunded.  We don't know which shirts are out-of-print until we order them and they're marked as "not available" on the shipment.

Please note: Shipping times estimated during checkout are delivery estimates after we deliver the package to the carrier and we can't guarantee delivery in the stated time frame unless you pay for Express delivery.  Once we deliver the package to the carrier we don't have any control over the amount of time it takes the carrier to deliver it to you.

Personal check orders are held for 5-7 working days after we receive the check for the check to clear our bank before the order is shipped.  Due to the mailing time of the check to us and the time to clear, orders paid by check can take up to 3 weeks before you receive your order.

If you need an item quickly for a birthday, etc., please call us toll-free at 888-200-7375 to check availability and estimated delivery date.