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About Us:

We've sold regularly on eBay since May, 1998 and you can check my feedback there under my user ID EquineAddicts.  We are a small "Mom & Pop" business and are doing this because we believe in the products we're selling.  If there's anything we can do to make you feel more comfortable with ordering from us, just drop us a line and we'll be glad to do what we can.  We know we don't look like the "big boys", but ordering from us is safe, we won't share any of your information, and we'll treat you right!

Contact Us:

We take our customer care very seriously.  While our aim is to make our website easy to understand and navigate, we know there may be times when you need a bit of assistance.

You can contact us in any of the following ways:

 E-Mail
 Online form
 Snail mail
 Telephone

E-Mail Us:

For product information or assistance: Information

For website problems or comments: Website

For customer support or assistance: Support

We aim to respond to you within 24 hours during business hours. All e-mail correspondence is completely confidential.

Comment Form:

Tell us what you think about our web site, our products, our organization, or anything else that comes to mind. We welcome all of your comments and suggestions.

(Note: This form is hosted on an external tools site. If you prefer, you can also contact us by e-mailing your information directly using the e-mail links above.)

Snail-mail:

EquineAddicts
PO Box 358
Vincent, OH 45784-0358
740-678-8979

Toll-free Telephone:

(888) 200-7375

Customer Service Hours: 8am-8pm EST USA

All prices stated are in USD
(other than foreign currency exchange quotes)

 

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See our Sizing Charts.
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Be sure to check our Return Policy.
Prefer to order by mail or phone?
Check the page for Offline Orders for tips on getting the quickest service and for our contact information.
Customer News
Our promise to you, our customer:
Your order will never be higher than your order confirmation. If we made a mistake, we pay the difference.
Your personal information is safe with us.  We will never rent, sell, or share your personal information with anyone.
Please be sure your e-mail address is correct.
This is where we will send your receipt and any questions about your order, notifications of backorder, etc. Your e-mail address is not shared with anyone else and is only used for these purposes.

 

 

 

         
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