Privacy Policy

EquineAddicts recognizes that respecting user privacy over the Internet is of the utmost importance.  This privacy statement is designed to provide information about the privacy and data collection policies for the site: http://www.EquineAddicts.com.  The site is operated by EquineAddicts.

If you have questions or concerns regarding this statement, you should first contact our site coordinator by  e-mail  or by postal mail to:

EquineAddicts
PO Box 358
Vincent, OH 45784-0358

Identifying Information: In general, you can visit the Site without telling us who you are or providing any information about yourself.  In some areas of the Site, we ask you to provide information that will enable us to process an order, assist you with technical support issues, or to follow up with you.  Generally, EquineAddicts requests identifying information when you:

Place an order
Provide feedback to an online survey or tell us about an idea or suggestion
Request information from technical support or customer service.

In these instances, EquineAddicts will ask you for your name, address, e-mail address, phone number or other appropriate information needed to provide you with these services.  In all instances, if you receive a newsletter or mailing from us, you will always be able to 'unsubscribe' to these mailings at any time.

What EquineAddicts will do with your information:
If you choose to give us personal information for any of the purposes above, this information is retained by EquineAddicts and will only be used by EquineAddicts to support your customer relationship with us.  We will only contact you if further information is required from you to complete a service.

When purchasing products through our website, the order form will ask you to provide a daytime telephone number.  However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer e-mail addresses that are inactive, or entered incorrectly.

What others may do with your information:
EquineAddicts does not share, rent, or sell any personally identifying information provided through our Site (such as your name or e-mail address) to any outside organization for any reason.  The information you provide us is only used for your transaction with us.

Third Party Links:
EquineAddicts does provide links to other sites.  Other Internet sites and services have separate privacy and data collection practices.  Once you leave EquineAddicts, EquineAddicts cannot control, and has no responsibility for, the privacy practices or data collection activities at another site.

Cookies:
At times, we will use a feature on your web browser to send your computer a 'cookie'.  We do not use cookies to retrieve any personal information from your computer.  We only use cookies to learn ways to enhance our Site, and to give you better, more personalized service while in our website.  You can reset your browser to refuse all cookies or indicate when a cookie is sent.  However, some functions of the Site will not function if you refuse cookies.

Changes to this Policy:
EquineAddicts may from time to time revise its privacy policy.  You should therefore periodically visit this page so you are aware of any such revisions.

Contacting Us:
If you have any questions about our privacy policy and/or the practices of our website, you can write to:
EquineAddicts
PO Box 358
Vincent, OH 45784-0358

Credit Card Security:
We know customers are concerned about credit card security.

If you choose to pay directly on our site with a credit card or through Paypal, your credit card information is sent directly to the bank and EquineAddicts never sees your credit card number.  If you call us to place a credit card order, we use your credit card number to process your order and then the credit card number is immediately cross-cut shredded.  We do not store credit card numbers in either paper or electronic form.